Healthcare & care facilities

HIPAA-compliant visitor management for healthcare and care facilities

Healthcare carries the highest standard of accountability. Visitors interact with vulnerable populations, sensitive records, and regulated spaces every day. A paper logbook here is not just inefficient — it is a liability.

ViXitMI replaces it with a check-in that ties every visit to the right resident or patient, captures consent at the moment of entry, retains the record for 10 years, and delivers the compliance report automatically each month.

Compliance drivers: HIPAA, AHCA, Joint Commission, CMS Conditions of Participation

Built for the full spectrum of care

The compliance obligation is the same whether you operate one location or forty, and whether your surveyor arrives from AHCA, the Joint Commission, or CMS. These are the environments the platform was designed around:

  • Assisted Living & Skilled Nursing Facilities
  • Home Health & Hospice Agencies
  • Behavioral Health & Substance Abuse Treatment Centers
  • Outpatient Clinics & Physician Offices
  • Dialysis & Rehabilitation Centers
  • Community Health Centers & FQHCs

Operating in schools or after-school programs as well? The obligations differ — see the FERPA and pickup-authorization page.

What changes on day one

Every visit attached to a resident or patient

Your administrative team maintains the directory. A visitor selects who they are there to see, the reason for the visit is documented, and the record is written against that individual — so an audit question about one resident is answered from one search.

Reporting across one location or all of them

Reports can be pulled on demand for a single location or for every location at once, which is the difference between answering a multi-site question in an afternoon and answering it in a week.

Consent captured and timestamped at check-in

Acknowledgements are presented at the kiosk and stored with the visit, so the record of what a visitor agreed to lives with the visit itself rather than in a separate binder nobody can produce on request.

Monthly compliance reports, generated and delivered

Reports are produced automatically and emailed to the administrator you designate — for one location or every location at once — rather than assembled by hand the week a surveyor is due.

Minimum necessary, applied throughout

Staff see what their role requires and no more. Every action is timestamped and attributed to the user who took it, which is what turns a visitor log into an audit trail.

Retention and audit trail

Records are retained for 10 years across every data type, and nothing is permanently deleted — removal is a soft delete, so a record withdrawn from daily use is still there when an investigation needs it. Every action carries a timestamp and the user who took it, and organizational data is fully isolated.

That combination is what a surveyor is actually asking for when they ask to see your visitor records: not a list of names, but a defensible account of who was present, why, what they agreed to, and who recorded it.

Pricing

One price. Every feature. No surprises.

Per location per month. Every feature included. No setup fee, no contracts required.

ViXitMI, the visitor management platform from MI Digital Labs, starts at $49 per location per month on month-to-month billing, with every feature included and no setup or implementation fee. Rates go down with term length, never up: 1-Year is $39, 2-Year is $34, 3-Year is $29 per location per month. Pricing is per location — there are no per-user or per-visitor fees, and no compliance features are gated behind a higher tier. iPad kiosk hardware is optional: use your own devices, buy the hardware outright, or finance it monthly alongside your subscription.

Starting price — per location / month
$49
billed monthly
As low as $29 on a 3-year term.
Published pricing. No custom quote required.
Start your deployment →
No implementation fee. No IT department required.
MI Digital Labs pricing per location per month by contract term
TermBilling/ moSavings
Month-to-MonthBilled monthly$49
1-YearBilled monthly$39Save 20%
2-YearBilled monthly$34Save 30%
3-YearBilled monthly$29Save 40%
🔒
Price Lock Guarantee — Your rate never increases for the duration of your term.
Enterprise Billing

Transparent invoicing. No surprises.

  • Billing via Stripe — raw card data never touches our systems
  • Branded PDF invoices delivered automatically on every payment
  • Mid-month locations billed at a prorated daily rate
  • Full invoice history retained for 10 years in your admin panel
  • 30-day grace period on failed payments with proactive notifications
$9
per location / month
Archival Access
Read-only access to all historical records for the full 10-year retention window — for organizations that transition off active service.

What it costs

Starting price — as low as $29 per location per month on a 3-year term.

HIPAA capabilities are not an add-on and are not gated behind a higher tier — 10-year retention, timestamped audit trails, and compliance reporting are included at the standard per-location rate. Full detail on the pricing page, or contact sales for a multi-location rollout.

Your front desk is the first impression. Make it count.

Deploy in days, not months. No IT department required.